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ICBC Enhanced Care

Here's what you need to know for your medical care after your car accident!

On May 1, 2021, ICBC implemented a new care-based insurance model one that lowered the price of insurance for drivers in B.C. and provided access to significantly better care and recovery benefits. Under Enhanced Care, all British Columbians injured in a crash on or after May 1, 2021 have access to medical care and treatments for as long as they need it.

Early Access Treatment

So unfortunately you've been in an accident and have an injury or injuries. You've called ICBC to report your claim. Now what?

First and foremost, we hope your injury or injuries aren't too serious. If they are, we recommend going to the emergency room, urgent care centers, walk-in clinics, or to your doctor. Your doctor will be the quarterback to your care and can refer you to different health care practitioners as needed.

ICBC offers what is called "Early Access Treatment" previously known as “preauthorized treatments,”. Early access treatments are available within the first 12 weeks following a crash.

Treatments accessed within the 12-week period should be necessary for the customer's rehabilitation, with a focus on reaching functional goals and following evidence-informed best practices. Depending on which clinic you go to, ICBC will cover all or most of the costs. You, the patient would just have to pay a user fee if applicable (this depends on the clinics pricing).

Should you require additional treatments beyond the early access period, your health care provider can submit a treatment plan to ICBC for an extension. ​

What Treatments are Available To Me?

The following chart shows all approved treatments that are covered within the first 12 weeks. ​

We offer ICBC Physiotherapy, Chiropractic, Registered Massage Therapy, and Kinesiolgy here at Strength Through Motion! Most of our treatments don't have a user fee which means little to no expenses out of your own pocket.

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